Privacy Policy

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Form Data: When you submit our contact form, we collect your full name, corporate email address, service inquiry type, budget range, project description/message, and any attached files (documents in .doc, .docx, or .pdf format).
• Communication Data: Any emails, messages, or correspondence you send us directly.
• Account Information: If applicable, login credentials and profile information.

1.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, device type, and device identifiers.
• Usage Data: Pages visited, time spent on pages, referral sources, and interaction patterns through analytics tools.
• Location Data: General geographic location based on IP address (not precise location).

1.3 Third-Party Information

We may receive information about you from third-party sources, including analytics providers, advertising networks, and publicly available sources, which we may combine with other information we collect about you.

3.1 Service Providers

We share your information with third-party service providers who assist us in operating our Site and conducting our business:

• Email Service Providers: We use SMTP email services to send and receive communications. Your contact information and message content are transmitted to our email service provider.
• Analytics Providers: Vercel Analytics and Vercel Speed Insights collect usage data to help us understand Site performance and user behavior.
• Security Services: Google reCAPTCHA verifies that you are human and protects our Site from automated abuse. Google processes your interaction data in accordance with their privacy policy.
• Hosting Providers: Our Site is hosted on Vercel, which may process your data as part of hosting and delivery services.

3.2 Legal Requirements and Business Transfers

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, court orders, or government requests.
• Enforce our Terms of Service and other agreements.
• Protect the security or integrity of our Site and services.
• Protect the rights, privacy, safety, or property of PixoryFlow Agency, our users, or the public.
• In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

3.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data with service providers who assist us in delivering our services and who are bound by confidentiality obligations.

6.1 Access and Correction

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at the address provided in the Contact Us section below.

6.2 Marketing Communications

You may opt out of receiving promotional emails and marketing communications from us at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we will continue to send you service-related announcements and administrative messages.

6.3 GDPR and CCPA Rights

For EU Residents (GDPR): If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.

For California Residents (CCPA): If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected.
• Right to know whether personal information is sold or disclosed.
• Right to opt out of the sale or sharing of personal information.
• Right to delete personal information collected from you.
• Right to correct inaccurate personal information.
• Right to limit use and disclosure of sensitive personal information.

10.1 Google reCAPTCHA

We use Google reCAPTCHA to protect our contact form from spam and automated abuse. Google reCAPTCHA collects information about your interaction with our Site, including your IP address and other data, and processes it in accordance with Google's Privacy Policy.

Google Privacy Policy: https://policies.google.com/privacy

10.2 Vercel Analytics and Speed Insights

We use Vercel Analytics and Vercel Speed Insights to monitor Site performance, user behavior, and conversion metrics. These services collect usage data including page views, referral sources, and performance metrics.

Vercel Privacy Policy: https://vercel.com/legal/privacy-policy

10.3 Email Services

We use SMTP email services to send and receive communications. Your contact information and message content are transmitted to our email service provider for delivery. The specific email service provider may vary, but all are bound by confidentiality agreements.

10.4 Hosting and Content Delivery

Our Site is hosted on Vercel, which provides hosting, content delivery, and infrastructure services. Vercel may process your data as part of providing these services.

Vercel Privacy Policy: https://vercel.com/legal/privacy-policy

Right to Know

You have the right to request what personal information we collect, use, share, and sell about you.

Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

Right to Correct

You have the right to request correction of inaccurate personal information.

Right to Opt-Out

You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.

Right to Limit

You have the right to limit our use and disclosure of sensitive personal information.

Right to Access

You have the right to request access to your personal data and receive a copy of the information we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances (the right to be forgotten).

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances.

Right to Data Portability

You have the right to request your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data for direct marketing and other purposes.

Right to Withdraw Consent

If we process your data based on your consent, you have the right to withdraw that consent at any time.

Lawful Basis for Processing (GDPR)

We process your personal data based on the following lawful bases: (1) your consent, (2) performance of a contract, (3) compliance with legal obligations, (4) protection of vital interests, (5) performance of tasks in the public interest, and (6) our legitimate interests.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you.

Sensitive Personal Data

We do not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation) unless necessary for a specific purpose and with your explicit consent.