Brand cosmetics Case Study

Elevating Cosmetic Sales by 32% Through a Seamless Shopping Experience

  • BRAND struggled with low online conversions and a confusing shopping flow that made it hard for customers to explore products.
  • We redesigned the end-to-end experience — from product discovery to checkout — improving visuals, clarity, and ease of use.
  • The result: A 32% increase in purchases and a 41% rise in product exploration.

The Challenge

BRAND struggled to convert beauty shoppers into paying customers due to:

Challenge illustration
  1. 1.

    Unclear product positioning that made it difficult for shoppers to understand the benefits of each cosmetic item.

  2. 2.

    Low engagement on product pages, leaving visitors unsure about shades, ingredients, and suitability.

  3. 3.

    A complicated purchase process that reduced confidence and caused users to abandon their carts.

The Solution

We rebuilt BRAND’s digital experience to help customers discover products faster, understand benefits clearly, and complete purchases with ease.

Some of the key things we delivered:

Product Clarity

We improved how BRAND communicates product benefits, skin compatibility, and unique selling points to help shoppers make confident choices quickly.

Visual Detailing

We enhanced product pages with better imagery, shade previews, and ingredient callouts so customers could easily compare items and find what matched their needs.

Purchase Flow

We streamlined the shopping and checkout steps by simplifying forms, reducing friction points, and guiding users through a faster buying journey.

View Website

The Result

After 4 month of working with Paylink:

We increased completed purchases by

32%

With clearer product pages and a better shopping experience leading to more sales.

We boosted product discovery engagement by

41%

As shoppers explored more categories, shades, and product details.

We reduced checkout abandonment by

26%

Because the new checkout was faster, simpler, and mobile-first.

What Our Client Says

Trusted by forward-thinking brands to deliver designs & development experiences.

David Okoro

David Okoro, CEO of veroem limited

Working with pixory flow was a game changer for us, from strategy to launch, their team delivered a product that not only looks incredible but works seamlessly.

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